Frequently asked questions

Where will the funds go?

This fund is a helping hand to support students and alumni who have participated in SparkFest with their ongoing professional development after leaving Bath Spa University. Your gift may contribute to rehearsal or studio space, marketing print and advertising to profile work, registration fees for festival entry for opportunities to perform, industry mentoring support or towards a larger production.

Is my payment secure?

Yes. All payments through the newsparks.bathspa.ac.uk website will be securely processed by Stripe www.stripe.com/gb/privacy and Stripe US www.stripe.com/en-US/privacy.

Why is my payment not going through?

Please check that you have included your postcode in both the address field and the card details field of the gift form. If there is still a problem you may have to contact your card provider and inform them that the payment is valid. For any queries please contact us at daro@bathspa.ac.uk

Can I see my gift on this website?

Yes! If you’ve chosen not to make your gift anonymous, you can take a look at the donor wall to see your name.

Is there another way to donate to you other than online?

Yes, you can contact us at daro@bathspa.ac.uk and we’ll be delighted to help you make your gift.

I set up a recurring payment, what will show in the totaliser?

Yes, the total of your direct debit payments for the duration of time selected will show up in the total raised on the website.

I still have questions. How can I get in touch?

Feel free to email us at daro@bathspa.ac.uk

How can I give my gift?

By emailing daro@bathspa.ac.uk or by using this website.